• Номер вакансии: RMS0218088

Commercial Administrator

  • Сектор: Commercial
  • Местонахождение: Billingham, County Durham
  • Тип работы: Permanent
  • Дата публикации: 16.10.2019
  • Длительность: permanent
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The Role:
* Work closely with support the Senior Commercial Manager & Sales Managers/Team to provide extensive and detailed administrative support
* To provide a comprehensive and pro-active co-ordination function to the Senior Commercial Manager & Sales Managers/Team
* To generate, monitor and communicate accurate customer reports through various media
* Develop the Company's presence in the market place
* Promotion of the Company Website
* Responding to customer sales queries in a professional and timely manner
* Support the Senior Commercial Manager & Sales Managers/Team by initiating, documenting & communicating leads
* Daily management of Company databases & report generation
* Diary management for the Senior Commercial Manager & Sales Managers/Team
* Arrange internal & external meetings & attend internal commercial meetings to take minutes of meetings
* Generation, monitoring and recording of waste streams and associated costs (ASP's etc)
* Management & administration of internal quote system on behalf of the Senior Commercial Manager & Sales Managers/Team
* Support & close liaison with the Landfill Operations Manager & Composting Site Supervisor
* Gain a strong understanding of site processes & procedures to strengthen the commerciality, efficiency and profitability of each site
* Understanding of the site permits & waste streams
* Support Composting Site Supervisor on waste/commercial aspects of site requirements to ensure appropriate waste streams are received in a timely manner
* Carry out site audits (Sites/documents/samples etc)
* Develop & maintain effective relationships with customers, ensuring a high level of customer service at all times in a professional, timely and efficient manner
* Generation of KPI's
* Continually increase your own knowledge of the industry and demonstrate flexibility and the ability to work across other areas within the sales operations team, providing support as and when required.
* Build and maintain strong professional relationships with other areas of the business in order to work effectively to ensure the wider objectives of the team are met
* Support the meeting of sales targets through cost awareness and exceeding other agreed performance targets through understanding & regularly reviewing the sales strategy with the Commercial Team
* Ensure thorough prompt communication with the Senior Commercial Manager to add maximum value to customer service and resolve any issues in a timely and professional manner
* Retrieval of data from IWS System

Essential Skills / Qualifications:
* Experience of the waste industry from a brokering/transfer station/landfill (preferred but not essential)
* Self-starter & motivated for business growth
* Demonstrate expertise in establishing and maintaining relationships over the telephone and in the workplace, with excellent attention to detail in terms of processing information and managing workload
* Excellent telephone manner
* Customer service, sales & operations experience
* Time management skills
* Excellent negotiation skills
* Basic understanding of waste regulations and environmental compliance
* Attention to detail
* Excellent working knowledge of Microsoft Office and other computer systems and databases
* Ability to work in a team
* The ability to prioritise and use own initiative in a busy working environment
* Strong communication, administration & organisation skills
* Strong verbal, written and oral communication

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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