• Номер вакансии: RMS0225845

Inside Sales Support (Oil & Gas)

  • Сектор: Oil & Gas
  • Местонахождение: Houston, Texas
  • Тип работы: Contract
  • Дата публикации: 06.07.2020
  • Длительность: 12 months
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The Role:
12 months experience

We are looking for a qualified and multi-task orientated Sales Support Analyst to join our Sales Department. The incumbent will undertake all faceted administrative job duties inherent to sales support and will work closely with all cross-functional teams to organize company activities and respond to customers' requests. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices in the chemical industry. He / She is expected to work independently and yet excel within a team work environment. Strong inter-personal skills, including written and verbal are a MUST in order to be able to foster good customer relationships and improve the overall customer service experience

Responsibilities and not limited to:

* Highly organized and efficient professional who can wear multiple hats and switch focus throughout the workday while prioritizing conflicting tasks effectively and timely in a fast-paced environment
* Maintain an organized and accessible file system for sales duties
* Provide administrative and sales assistance to the salesforce as required
* Perform data entry duties with regard to sales figures, metrics, and all inherent reporting requested by Management as needed
* Proficiency with MS Office Suite , particularly MS Excel and SAP a plus
* Excellent communication skills
* Analytical and multitasking skills
* Be a team-player who can also work independently
* Gathers, captures, updates, and records customer information accurately and efficiently to update into the company SAP database as required
* Shares all relevant information with team members
* Assists in following up on all quotes and offers in a timely manner daily
* Assists in gathering forecasting data and update database as needed basis

* Accomplishes departmental and organizational goals by accepting ownership and accountability for new and different requests
* Builds rapport with external and internal stakeholders in order to achieve company objectives
* Gathers and applies knowledge to ensure tasks on hand are completed accurately and are of the highest possible value to the business
* Review customer orders with reference to all conditions, pricing, and relevant information
* Maintains a proper communication with customers for any request or issue: sales orders; responds promptly to customer enquiries, including pricing
* Checks product availability for the required dates
* Handles and resolves customer concerns and / or when appropriate involves other cross-functional teams to address and find solutions

Qualifications:

* A Bachelor's degree is highly desirable; however, candidates without a degree, but have a minimum of 3 years petrochemicals sales support/logistics experience will be considered.
* People Person, Excel in communication - Verbal and Written skills
* Math Skills, Consumer Relations, Interpersonal skills
* Reporting Skills, Administrative Skills, Attention to Detail, Team Orientated
* Excellent customer service and critical thinking
* Professional demeanor and Attention to detail
* Eager and self-motivated to learn
* Highly organized and a self-starter who takes initiative without supervision and tackles activities in advance and independently
* Bi-lingual in English/Spanish highly desirable, but not required
* Critical Thinking and Time Management are a MUST to accomplish daily conflicting tasks in a fast-paced environment
* Training will be provided to the selected individual

About Fircroft:
Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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